Human Resources Manager

Location: Ottawa, Canada
Project Title: EQWIP HUBS: Powering Youth Innovation for Sustainable Livelihoods
Reports to: Chief of Party
Status/ Contract Type: Full- time Manager Level contract
Duration:  November 2016 – August 2018 (renewable)
Salary:  $ 68,000 – 73,000 plus benefits
Language Requirements: Fluency in English and French


EQWIP HUBS is a dynamic platform of diverse actors and young people working together to develop solutions to both local and global social, economic and environmental challenges in six countries around the world.  EQWIP, an innovative youth serving partnership between Canada World Youth (CWY) and Youth Challenge International (YCI) has brought together a global consortium including UN-HABITAT, TakingITGlobal (TIG) and the Education Development Centre (EDC) to collaborate on this initiative. 

Through 18 youth centered EQWIP HUBS in urban areas, participatory programming will support young people in accessing a sustainable livelihood.  Through the engagement of a multi-stakeholder EQWIP HUB Network, EQWIP HUBS will foster a supportive and responsive enabling environment for youth livelihood activities by providing mentorship, coaching and access to capital. The EQWIP HUB Network will strengthen the capacity of public and private sector stakeholders and civil society related to youth mainstreaming for policies, products and services.

EQWIP HUBS is a team of energetic, skilled and passionate individuals who are motivated by the prospect of exploring new and creative approaches to solving complex global challenges.

Position Description:

The Human Resources Manager plays a strategic role within the EQWIP HUBs project, providing HR advice to the President and CEO of Canada World Youth, the Executive Director of Youth Challenge International and the EQWIP HUBs Project Steering Committee.  The Human Resources Manager reports directly to the Chief of Party and has a global mandate for delivering human resources support to 7 countries.  Aligned with the organizational and operational contexts and requirements of CWY & YCI, s/he will provide leadership and strategic direction on HR issues in EQWIP HUBs and supporting all senior level positions and Country Offices, to deliver globally top quality workforce planning, recruitment, performance, development and talent management. This will include planning, organizing, managing and monitoring all aspects of the HR function. S/he will help support a work environment that motivates a team to achieve EQWIP HUBS ambitious goals.


  • Build an optimal global HR function that addresses roles, capabilities, core functions of each role, management and accountability for performance between the project’s Canada-based and international staff located in 7 different countries;
  • Oversee ongoing collaborative processes for coordination of consortium member HR policies, contracts and standards where relevant.
  • Work collaboratively across teams and operate within a context of two organizational mandates,  applying CWY and YCI policies as agreed and recommending any new policies, procedures and systems as required,
  • Provide leadership, service and support to managers and staff throughout the full employment lifecycle of employees including but not limited to: recruitment, onboarding, performance management, benefits, payroll, professional development and exit interviews;
  • Develop and support the implementation of HR policies and procedures for staff in 7 countries;
  • Provide leadership, service and support to managers and staff throughout the full employment lifecycle of employees including but not limited to: recruitment, onboarding, performance management, benefits, payroll, professional development and exit interviews;
  •  Ensure all HR services are compliant with both Ontario and Quebec employment regulations and legislation as well as with local labour law and international standards;
  • Drive performance management processes to ensure that Canadian and Country Managers understand and adhere to performance planning, monitoring and review requirements;
  • Serve as the HR liaison for Country Managers on HR management matters including performance management, employee relations, talent development, staff transitions, etc.
  • Develop and provide training, orientation and support to Country office staff to build capacity to manage human resources through full employment lifecycle;
  • Maintain extensive knowledge of international HR policies, programs, laws and issues. Understand the differences of domestic and international policies and programs and coordinate the integration of all such programs;
  • Oversee organization risk management and safety frameworks for staff internationally;
  • Manage, support and coach the HR Officer to deliver a responsive and effective HR support and administration service.
  • Assure maintenance /confidentiality of all HR files
    Perform other duties as delegated by the Chief of Party;


  • Bachelor’s Degree preferably in Human Resources, International Business or a related discipline;
  • 5 to 7 years generalist or combined specialist experience in one or more functional areas (e.g. Employee Relations, Employment Law, Recruitment, Compensation, Organizational & Educational Development);
  • Demonstrated ability to deliver strategy along with leadership skills;
  • Ability to champion a culture of innovation and support organisational change processes
  • Experience in delivering effective HR solutions to complex contexts (organizational, cultural and legal);
  • Strong  interpersonal and communication skills to manage/build strong relationships and to coach and support diverse teams and managers at a distance
  • Demonstrated ability to build capacity for human resource management;
  • Knowledge of HR systems and databases and proven experience managing global human resources systems including benefits, compensation and recruitment;
  • Familiar with labour relations in an unionized environment;
  • Knowledge of HR metrics and demonstrated ability to provide HR analysis and recommendations;
  • People oriented and results driven with strong problem-solving skills, with a track record of implementing new initiatives with successful outcomes;
  • Excellent judgment and listening skills with the ability to handle confidential and sensitive issues with diplomacy, discretion and integrity;
  • Excellent time management skills and ability to multi-task and prioritise work;
  • Spanish language skills an asset;
  • Demonstrated mentoring abilities and ability to supervise staff;
  • Demonstrated experience using a range of technologies (Power Point, Excel, Word, Automated Pay Systems etc.)

Deadline to apply:  Sunday, 30th October, 2016.  Applications will be considered upon submission.   Please submit your cover letter and CV as a one document Word or PDF e-mail attachment to  with “HR Manager EQWIP HUBs” in the subject line. No phone calls about the position can be accepted. We thank all applicants for their interest, however only those selected for an interview will be contacted.

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